COVID-19 Update

For the time being, COVID-19 is affecting TBI services.

TBI staff will remain available to you. You can email or call us. Please reach out if you have questions or needs.

Funds For You (FFY). TBI Clients are still able to work with their TBI Social Worker to submit and apply for FFY, we are just limiting home visits, and travel for our staff, so all FFY applications will need to be submitted via e-mail, mail, or planned ahead with your TBI Social Worker.

We want to make sure everyone is safe and healthy.

Training & Presentations: TBI has canceled all in-person trainings and presentations. TBI can offer trainings from a distance using Zoom. Zoom is a remote video platform. If you would like to schedule a training, please contact us. Also, keep checking back as we schedule online training opportunities.

Remember: The TBI staff are still here to support you in navigating life after a TBI. Please call or e-mail us, and we will be happy to be creative in ways to best support your needs.

Phone: 304-290-7412
Email: or

Resource Coordination and Patient Navigation

  • Resource coordination is the linkage and referral of a person to needed services.
  • Patient navigation is the process of helping to guide a person through the healthcare system. This includes help going through the screening, diagnosis, treatment, and follow-up of medical conditions related to the TBI.
  • Social workers responsible for resource coordination and patient navigation work together as a team to help identify needs and goals of individuals with TBI, then work to link the individual to services to help them reach their goals.